Privacy Policy

Privacy Policy - Blesim

Last Updated: February 2026

This Privacy Policy explains how Blesim, operated by Groupe GDesir ("we", "our", "us"), collects, uses, and protects your personal information when you use our eSIM services or mobile application. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We collect the following types of information:

Account Information: Name, email address, phone number, and password when you create an account

Payment Information: Payment method details processed securely through our payment partners (Stripe, PayPal)

Device Information: Device type, operating system, unique device identifiers, and eSIM compatibility information

Usage Data: App usage patterns, data consumption, and service preferences

Location Data: Country and region information for providing appropriate eSIM packages

Communication Data: Support tickets, emails, and chat messages with our customer service

We use your personal information to:

Provide, maintain, and improve our eSIM services

Process transactions and send related information

Send you technical notices, updates, and support messages

Respond to your comments, questions, and customer service requests

Monitor and analyze trends, usage, and activities

Detect, investigate, and prevent fraudulent transactions and other illegal activities

Personalize and improve your experience

We may share your information with:

Service Providers: Third-party companies that help us provide our services (payment processors, cloud hosting, analytics)

eSIM Network Partners: To activate and manage your eSIM profiles

Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.

You have the right to:

Access your personal data

Rectify inaccurate data

Request deletion of your data

Object to processing

Data portability

Withdraw consent at any time

Our app may use cookies and similar technologies to improve user experience and analyze app performance.

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app.

For any questions about this Privacy Policy, please contact us at:

Email: ccc@blesim.com

Website: https://blesim.com